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1 liquidx 1.1 <?xml version="1.0" encoding="utf-8" ?>
2     <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
3     <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
4 antarus 1.8
5 liquidx 1.1 <head>
6     <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
7 g2boojum 1.6 <meta name="generator" content="Docutils 0.4: http://docutils.sourceforge.net/" />
8 liquidx 1.1 <title>GLEP 7 -- New ombudsman position</title>
9 antarus 1.8 <link rel="stylesheet" href="tools/glep.css" type="text/css" />
10 liquidx 1.1 </head>
11     <body bgcolor="white">
12     <table class="navigation" cellpadding="0" cellspacing="0"
13     width="100%" border="0">
14     <tr><td class="navicon" width="150" height="35">
15     <a href="http://www.gentoo.org/" title="Gentoo Linux Home Page">
16     <img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]"
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18     <td class="textlinks" align="left">
19     [<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>]
20 antarus 1.8 [<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>]
21 liquidx 1.1 [<b><a href="http://www.gentoo.org/proj/en/glep/glep-0007.txt">GLEP Source</a></b>]
22     </td></tr></table>
23 g2boojum 1.6 <table class="rfc2822 docutils field-list" frame="void" rules="none">
24 liquidx 1.1 <col class="field-name" />
25     <col class="field-body" />
26     <tbody valign="top">
27     <tr class="field"><th class="field-name">GLEP:</th><td class="field-body">7</td>
28     </tr>
29     <tr class="field"><th class="field-name">Title:</th><td class="field-body">New ombudsman position</td>
30     </tr>
31 g2boojum 1.6 <tr class="field"><th class="field-name">Version:</th><td class="field-body">1.4</td>
32 liquidx 1.1 </tr>
33 g2boojum 1.6 <tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0007.txt?cvsroot=gentoo">2003/11/10 19:03:31</a></td>
34 liquidx 1.1 </tr>
35 g2boojum 1.3 <tr class="field"><th class="field-name">Author:</th><td class="field-body">Grant Goodyear &lt;g2boojum&#32;&#97;t&#32;gentoo.org&gt;</td>
36 liquidx 1.1 </tr>
37 g2boojum 1.5 <tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td>
38 liquidx 1.1 </tr>
39     <tr class="field"><th class="field-name">Type:</th><td class="field-body">Standards Track</td>
40     </tr>
41     <tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td>
42     </tr>
43 g2boojum 1.3 <tr class="field"><th class="field-name">Created:</th><td class="field-body">6-Jul-2003, 28-Jul-2003</td>
44 liquidx 1.1 </tr>
45     <tr class="field"><th class="field-name">Post-History:</th><td class="field-body"></td>
46     </tr>
47     </tbody>
48     </table>
49     <hr />
50 g2boojum 1.6 <div class="contents topic">
51     <p class="topic-title first"><a id="contents" name="contents">Contents</a></p>
52 liquidx 1.1 <ul class="simple">
53     <li><a class="reference" href="#abstract" id="id3" name="id3">Abstract</a></li>
54     <li><a class="reference" href="#motivation" id="id4" name="id4">Motivation</a></li>
55     <li><a class="reference" href="#specification" id="id5" name="id5">Specification</a></li>
56     <li><a class="reference" href="#rationale" id="id6" name="id6">Rationale</a></li>
57     <li><a class="reference" href="#backwards-compatibility" id="id7" name="id7">Backwards Compatibility</a></li>
58     <li><a class="reference" href="#references" id="id8" name="id8">References</a></li>
59     <li><a class="reference" href="#copyright" id="id9" name="id9">Copyright</a></li>
60     </ul>
61     </div>
62 g2boojum 1.6 <div class="section">
63     <h1><a class="toc-backref" href="#id3" id="abstract" name="abstract">Abstract</a></h1>
64 liquidx 1.1 <p>This GLEP proposes that we extend the current proposed management
65     structure by adding a position of Ombudsman that would fall under
66 g2boojum 1.6 devrel, qa, and pr. An ombudsman is one who has been assigned to
67 liquidx 1.1 <em>impartially</em> investigate complaints and settle disputes.</p>
68     </div>
69 g2boojum 1.6 <div class="section">
70     <h1><a class="toc-backref" href="#id4" id="motivation" name="motivation">Motivation</a></h1>
71 liquidx 1.1 <p>Given the impressive numbers of both Gentoo developers and users, it is
72     inevitable that there will be occasional clashes between developers and
73     managers, developers and developers, and developers and users. Right
74     now there is no mechanism to prevent such disputes from escalating out
75     of control.</p>
76     </div>
77 g2boojum 1.6 <div class="section">
78     <h1><a class="toc-backref" href="#id5" id="specification" name="specification">Specification</a></h1>
79 liquidx 1.1 <p>One developer (and one backup) will be appointed as ombudsmen. This
80     positions should be far from a full-time job. It would appear as part
81     of the devrel, qa, and pr projects (inasmuch as qa and pr both involve
82     developer-user relations). Infrastructure requirements are an
83 g2boojum 1.6 ombudsman.gentoo.org web page and a <a class="reference" href="mailto:ombudsman&#64;gentoo.org">ombudsman&#64;gentoo.org</a> e-mail
84 liquidx 1.1 alias.</p>
85     </div>
86 g2boojum 1.6 <div class="section">
87     <h1><a class="toc-backref" href="#id6" id="rationale" name="rationale">Rationale</a></h1>
88 liquidx 1.1 <p>One traditional method (circa early 1800s in Sweden, apparently <a class="footnote-reference" href="#rit" id="id1" name="id1">[1]</a>)
89     for managing disputes is to have an impartial individual whose job it
90 g2boojum 1.6 is to investigate complaints and mediate settlements. A quick search
91 liquidx 1.1 on Google <a class="footnote-reference" href="#google" id="id2" name="id2">[2]</a> reveals numerous government agencies, universities,
92     and industries that employ official ombudsmen. The key requirement for
93     an ombudsman to be effective is support from management and trust from
94     users and developers -- the ombudsmen must be considered by all to be
95     reasonably impartial.</p>
96     </div>
97 g2boojum 1.6 <div class="section">
98     <h1><a class="toc-backref" href="#id7" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1>
99 liquidx 1.1 <p>No conflicts.</p>
100     </div>
101 g2boojum 1.6 <div class="section">
102     <h1><a class="toc-backref" href="#id8" id="references" name="references">References</a></h1>
103     <table class="docutils footnote" frame="void" id="rit" rules="none">
104 liquidx 1.1 <colgroup><col class="label" /><col /></colgroup>
105     <tbody valign="top">
106     <tr><td class="label"><a class="fn-backref" href="#id1" name="rit">[1]</a></td><td><a class="reference" href="http://www.rit.edu/~022www/defhis.shtml">http://www.rit.edu/~022www/defhis.shtml</a></td></tr>
107     </tbody>
108     </table>
109 g2boojum 1.6 <table class="docutils footnote" frame="void" id="google" rules="none">
110 liquidx 1.1 <colgroup><col class="label" /><col /></colgroup>
111     <tbody valign="top">
112     <tr><td class="label"><a class="fn-backref" href="#id2" name="google">[2]</a></td><td><a class="reference" href="http://www.google.com">http://www.google.com</a></td></tr>
113     </tbody>
114     </table>
115     </div>
116 g2boojum 1.6 <div class="section">
117     <h1><a class="toc-backref" href="#id9" id="copyright" name="copyright">Copyright</a></h1>
118 liquidx 1.1 <p>This document has been placed in the public domain.</p>
119     </div>
120 g2boojum 1.6
121 liquidx 1.1 </div>
122     <div class="footer">
123 g2boojum 1.6 <hr class="footer" />
124 liquidx 1.1 <a class="reference" href="glep-0007.txt">View document source</a>.
125 antarus 1.8 Generated on: 2007-10-13 13:39 UTC.
126 liquidx 1.1 Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source.
127 g2boojum 1.6
128 liquidx 1.1 </div>
129     </body>
130     </html>

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