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19<a href="http://www.gentoo.org/" title="Gentoo Linux Home Page"> 262<a href="http://www.gentoo.org/" title="Gentoo Linux Home Page">
20<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]" 263<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]"
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23[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>] 266[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>]
24[<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>] 267[<b><a href="http://www.gentoo.org/peps">GLEP Index</a></b>]
25[<b><a href="http://www.gentoo.org/proj/en/glep/glep-0007.txt">GLEP Source</a></b>] 268[<b><a href="http://www.gentoo.org/proj/en/glep/glep-0007.txt">GLEP Source</a></b>]
26</td></tr></table> 269</td></tr></table>
27<div class="document">
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30<col class="field-body" /> 272<col class="field-body" />
31<tbody valign="top"> 273<tbody valign="top">
32<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">7</td> 274<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">7</td>
33</tr> 275</tr>
34<tr class="field"><th class="field-name">Title:</th><td class="field-body">New ombudsman position</td> 276<tr class="field"><th class="field-name">Title:</th><td class="field-body">New ombudsman position</td>
35</tr> 277</tr>
36<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.3</td> 278<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.4</td>
37</tr> 279</tr>
38<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/gentoo/xml/htdocs/proj/en/glep/glep-0007.txt">2003/06/10 17:33:02</a></td> 280<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0007.txt?cvsroot=gentoo">2003/11/10 19:03:31</a></td>
39</tr> 281</tr>
40<tr class="field"><th class="field-name">Author:</th><td class="field-body">Grant Goodyear &lt;g2boojum&#32;&#97;t&#32;gentoo.org&gt;,</td> 282<tr class="field"><th class="field-name">Author:</th><td class="field-body">Grant Goodyear &lt;g2boojum&#32;&#97;t&#32;gentoo.org&gt;</td>
41</tr> 283</tr>
42<tr class="field"><th class="field-name">Status:</th><td class="field-body">Draft</td> 284<tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td>
43</tr> 285</tr>
44<tr class="field"><th class="field-name">Type:</th><td class="field-body">Standards Track</td> 286<tr class="field"><th class="field-name">Type:</th><td class="field-body">Standards Track</td>
45</tr> 287</tr>
46<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td> 288<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td>
47</tr> 289</tr>
48<tr class="field"><th class="field-name">Created:</th><td class="field-body">6-Jul-2003</td> 290<tr class="field"><th class="field-name">Created:</th><td class="field-body">6-Jul-2003, 28-Jul-2003</td>
49</tr> 291</tr>
50<tr class="field"><th class="field-name">Post-History:</th><td class="field-body"></td> 292<tr class="field"><th class="field-name">Post-History:</th><td class="field-body"></td>
51</tr> 293</tr>
52</tbody> 294</tbody>
53</table> 295</table>
54<hr /> 296<hr />
55<div class="contents topic" id="contents"> 297<div class="contents topic">
56<p class="topic-title"><a name="contents">Contents</a></p> 298<p class="topic-title first"><a id="contents" name="contents">Contents</a></p>
57<ul class="simple"> 299<ul class="simple">
58<li><a class="reference" href="#abstract" id="id3" name="id3">Abstract</a></li> 300<li><a class="reference" href="#abstract" id="id3" name="id3">Abstract</a></li>
59<li><a class="reference" href="#motivation" id="id4" name="id4">Motivation</a></li> 301<li><a class="reference" href="#motivation" id="id4" name="id4">Motivation</a></li>
60<li><a class="reference" href="#specification" id="id5" name="id5">Specification</a></li> 302<li><a class="reference" href="#specification" id="id5" name="id5">Specification</a></li>
61<li><a class="reference" href="#rationale" id="id6" name="id6">Rationale</a></li> 303<li><a class="reference" href="#rationale" id="id6" name="id6">Rationale</a></li>
62<li><a class="reference" href="#backwards-compatibility" id="id7" name="id7">Backwards Compatibility</a></li> 304<li><a class="reference" href="#backwards-compatibility" id="id7" name="id7">Backwards Compatibility</a></li>
63<li><a class="reference" href="#references" id="id8" name="id8">References</a></li> 305<li><a class="reference" href="#references" id="id8" name="id8">References</a></li>
64<li><a class="reference" href="#copyright" id="id9" name="id9">Copyright</a></li> 306<li><a class="reference" href="#copyright" id="id9" name="id9">Copyright</a></li>
65</ul> 307</ul>
66</div> 308</div>
67<div class="section" id="abstract"> 309<div class="section">
68<h1><a class="toc-backref" href="#id3" name="abstract">Abstract</a></h1> 310<h1><a class="toc-backref" href="#id3" id="abstract" name="abstract">Abstract</a></h1>
69<p>This GLEP proposes that we extend the current proposed management 311<p>This GLEP proposes that we extend the current proposed management
70structure by adding a position of Ombudsman that would fall under 312structure by adding a position of Ombudsman that would fall under
71devrel, qa, and pr. An ombudsman is one who has been assigned to 313devrel, qa, and pr. An ombudsman is one who has been assigned to
72<em>impartially</em> investigate complaints and settle disputes.</p> 314<em>impartially</em> investigate complaints and settle disputes.</p>
73</div> 315</div>
74<div class="section" id="motivation"> 316<div class="section">
75<h1><a class="toc-backref" href="#id4" name="motivation">Motivation</a></h1> 317<h1><a class="toc-backref" href="#id4" id="motivation" name="motivation">Motivation</a></h1>
76<p>Given the impressive numbers of both Gentoo developers and users, it is 318<p>Given the impressive numbers of both Gentoo developers and users, it is
77inevitable that there will be occasional clashes between developers and 319inevitable that there will be occasional clashes between developers and
78managers, developers and developers, and developers and users. Right 320managers, developers and developers, and developers and users. Right
79now there is no mechanism to prevent such disputes from escalating out 321now there is no mechanism to prevent such disputes from escalating out
80of control.</p> 322of control.</p>
81</div> 323</div>
82<div class="section" id="specification"> 324<div class="section">
83<h1><a class="toc-backref" href="#id5" name="specification">Specification</a></h1> 325<h1><a class="toc-backref" href="#id5" id="specification" name="specification">Specification</a></h1>
84<p>One developer (and one backup) will be appointed as ombudsmen. This 326<p>One developer (and one backup) will be appointed as ombudsmen. This
85positions should be far from a full-time job. It would appear as part 327positions should be far from a full-time job. It would appear as part
86of the devrel, qa, and pr projects (inasmuch as qa and pr both involve 328of the devrel, qa, and pr projects (inasmuch as qa and pr both involve
87developer-user relations). Infrastructure requirements are an 329developer-user relations). Infrastructure requirements are an
88ombudsman.gentoo.org web page and a <a class="reference" href="mailto:ombudsman&#64;gentoo.org">ombudsman&#64;gentoo.org</a> e-mail 330ombudsman.gentoo.org web page and a <a class="reference" href="mailto:ombudsman&#64;gentoo.org">ombudsman&#64;gentoo.org</a> e-mail
89alias.</p> 331alias.</p>
90</div> 332</div>
91<div class="section" id="rationale"> 333<div class="section">
92<h1><a class="toc-backref" href="#id6" name="rationale">Rationale</a></h1> 334<h1><a class="toc-backref" href="#id6" id="rationale" name="rationale">Rationale</a></h1>
93<p>One traditional method (circa early 1800s in Sweden, apparently <a class="footnote-reference" href="#rit" id="id1" name="id1">[1]</a>) 335<p>One traditional method (circa early 1800s in Sweden, apparently <a class="footnote-reference" href="#rit" id="id1" name="id1">[1]</a>)
94for managing disputes is to have an impartial individual whose job it 336for managing disputes is to have an impartial individual whose job it
95is to investigate complaints and mediate settlements. A quick search 337is to investigate complaints and mediate settlements. A quick search
96on Google <a class="footnote-reference" href="#google" id="id2" name="id2">[2]</a> reveals numerous government agencies, universities, 338on Google <a class="footnote-reference" href="#google" id="id2" name="id2">[2]</a> reveals numerous government agencies, universities,
97and industries that employ official ombudsmen. The key requirement for 339and industries that employ official ombudsmen. The key requirement for
98an ombudsman to be effective is support from management and trust from 340an ombudsman to be effective is support from management and trust from
99users and developers -- the ombudsmen must be considered by all to be 341users and developers -- the ombudsmen must be considered by all to be
100reasonably impartial.</p> 342reasonably impartial.</p>
101</div> 343</div>
102<div class="section" id="backwards-compatibility"> 344<div class="section">
103<h1><a class="toc-backref" href="#id7" name="backwards-compatibility">Backwards Compatibility</a></h1> 345<h1><a class="toc-backref" href="#id7" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1>
104<p>No conflicts.</p> 346<p>No conflicts.</p>
105</div> 347</div>
106<div class="section" id="references"> 348<div class="section">
107<h1><a class="toc-backref" href="#id8" name="references">References</a></h1> 349<h1><a class="toc-backref" href="#id8" id="references" name="references">References</a></h1>
108<table class="footnote" frame="void" id="rit" rules="none"> 350<table class="docutils footnote" frame="void" id="rit" rules="none">
109<colgroup><col class="label" /><col /></colgroup> 351<colgroup><col class="label" /><col /></colgroup>
110<tbody valign="top"> 352<tbody valign="top">
111<tr><td class="label"><a class="fn-backref" href="#id1" name="rit">[1]</a></td><td><a class="reference" href="http://www.rit.edu/~022www/defhis.shtml">http://www.rit.edu/~022www/defhis.shtml</a></td></tr> 353<tr><td class="label"><a class="fn-backref" href="#id1" name="rit">[1]</a></td><td><a class="reference" href="http://www.rit.edu/~022www/defhis.shtml">http://www.rit.edu/~022www/defhis.shtml</a></td></tr>
112</tbody> 354</tbody>
113</table> 355</table>
114<table class="footnote" frame="void" id="google" rules="none"> 356<table class="docutils footnote" frame="void" id="google" rules="none">
115<colgroup><col class="label" /><col /></colgroup> 357<colgroup><col class="label" /><col /></colgroup>
116<tbody valign="top"> 358<tbody valign="top">
117<tr><td class="label"><a class="fn-backref" href="#id2" name="google">[2]</a></td><td><a class="reference" href="http://www.google.com">http://www.google.com</a></td></tr> 359<tr><td class="label"><a class="fn-backref" href="#id2" name="google">[2]</a></td><td><a class="reference" href="http://www.google.com">http://www.google.com</a></td></tr>
118</tbody> 360</tbody>
119</table> 361</table>
120</div> 362</div>
121<div class="section" id="copyright"> 363<div class="section">
122<h1><a class="toc-backref" href="#id9" name="copyright">Copyright</a></h1> 364<h1><a class="toc-backref" href="#id9" id="copyright" name="copyright">Copyright</a></h1>
123<p>This document has been placed in the public domain.</p> 365<p>This document has been placed in the public domain.</p>
124</div> 366</div>
125</div>
126 367
127<hr class="footer"/> 368</div>
128<div class="footer"> 369<div class="footer">
370<hr class="footer" />
129<a class="reference" href="glep-0007.txt">View document source</a>. 371<a class="reference" href="glep-0007.txt">View document source</a>.
130Generated on: 2003-07-07 20:15 UTC. 372Generated on: 2006-10-10 20:23 UTC.
131Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source. 373Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source.
374
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134</html> 377</html>
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