| 1 |
g2boojum |
1.1 |
<?xml version="1.0" encoding="utf-8" ?> |
| 2 |
|
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> |
| 3 |
|
|
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> |
| 4 |
|
|
<!-- |
| 5 |
|
|
This HTML is auto-generated. DO NOT EDIT THIS FILE! If you are writing a new |
| 6 |
|
|
PEP, see http://www.python.org/peps/pep-0001.html for instructions and links |
| 7 |
|
|
to templates. DO NOT USE THIS HTML FILE AS YOUR TEMPLATE! |
| 8 |
|
|
--> |
| 9 |
|
|
<head> |
| 10 |
|
|
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> |
| 11 |
g2boojum |
1.4 |
<meta name="generator" content="Docutils 0.3.7: http://docutils.sourceforge.net/" /> |
| 12 |
g2boojum |
1.1 |
<title>GLEP 38 -- Status of forum moderators in the Gentoo project</title> |
| 13 |
|
|
<link rel="stylesheet" href="tools/glep.css" type="text/css" /> |
| 14 |
|
|
</head> |
| 15 |
|
|
<body bgcolor="white"> |
| 16 |
|
|
<table class="navigation" cellpadding="0" cellspacing="0" |
| 17 |
|
|
width="100%" border="0"> |
| 18 |
|
|
<tr><td class="navicon" width="150" height="35"> |
| 19 |
|
|
<a href="http://www.gentoo.org/" title="Gentoo Linux Home Page"> |
| 20 |
|
|
<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]" |
| 21 |
|
|
border="0" width="150" height="35" /></a></td> |
| 22 |
|
|
<td class="textlinks" align="left"> |
| 23 |
|
|
[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>] |
| 24 |
|
|
[<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>] |
| 25 |
|
|
[<b><a href="./glep-0038.txt">GLEP Source</a></b>] |
| 26 |
|
|
</td></tr></table> |
| 27 |
g2boojum |
1.4 |
<table class="rfc2822 docutils field-list" frame="void" rules="none"> |
| 28 |
g2boojum |
1.1 |
<col class="field-name" /> |
| 29 |
|
|
<col class="field-body" /> |
| 30 |
|
|
<tbody valign="top"> |
| 31 |
|
|
<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td> |
| 32 |
|
|
</tr> |
| 33 |
|
|
<tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td> |
| 34 |
|
|
</tr> |
| 35 |
tomk |
1.6 |
<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.4</td> |
| 36 |
g2boojum |
1.1 |
</tr> |
| 37 |
tomk |
1.6 |
<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/09/13 10:54:28</a></td> |
| 38 |
g2boojum |
1.1 |
</tr> |
| 39 |
|
|
<tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann <christian.hartmann at email.de>, |
| 40 |
tomk |
1.2 |
Wernfried Haas <w.haas at xover.htu.tuwien.ac.at>, |
| 41 |
|
|
Tom Knight <tomk at gentoo.org>.</td> |
| 42 |
g2boojum |
1.1 |
</tr> |
| 43 |
tomk |
1.6 |
<tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td> |
| 44 |
g2boojum |
1.1 |
</tr> |
| 45 |
|
|
<tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td> |
| 46 |
|
|
</tr> |
| 47 |
|
|
<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0012.html">text/x-rst</a></td> |
| 48 |
|
|
</tr> |
| 49 |
|
|
<tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td> |
| 50 |
|
|
</tr> |
| 51 |
tomk |
1.6 |
<tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td> |
| 52 |
g2boojum |
1.1 |
</tr> |
| 53 |
|
|
</tbody> |
| 54 |
|
|
</table> |
| 55 |
|
|
<hr /> |
| 56 |
|
|
<div class="contents topic" id="contents"> |
| 57 |
|
|
<p class="topic-title first"><a name="contents">Contents</a></p> |
| 58 |
|
|
<ul class="simple"> |
| 59 |
|
|
<li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li> |
| 60 |
|
|
<li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li> |
| 61 |
|
|
<li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li> |
| 62 |
|
|
<li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li> |
| 63 |
|
|
<li><a class="reference" href="#backwards-compatibility" id="id15" name="id15">Backwards Compatibility</a></li> |
| 64 |
|
|
<li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li> |
| 65 |
|
|
<li><a class="reference" href="#id1" id="id17" name="id17">References</a></li> |
| 66 |
|
|
<li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li> |
| 67 |
|
|
</ul> |
| 68 |
|
|
</div> |
| 69 |
|
|
<div class="section" id="abstract"> |
| 70 |
|
|
<h1><a class="toc-backref" href="#id11" name="abstract">Abstract</a></h1> |
| 71 |
|
|
<p>Global moderators and site admins should also go through the mentoring process |
| 72 |
|
|
and become official Gentoo staff.</p> |
| 73 |
|
|
</div> |
| 74 |
|
|
<div class="section" id="motivation"> |
| 75 |
|
|
<h1><a class="toc-backref" href="#id12" name="motivation">Motivation</a></h1> |
| 76 |
|
|
<p>At the time of writing the forums are apart from the recruiting process and |
| 77 |
|
|
people helping out there are not made an official part of Gentoo. This GLEP |
| 78 |
|
|
aims on creating and establishing a recruitment and mentoring process for |
| 79 |
|
|
moderators and site admins of forums.gentoo.org. By doing this we hopefully |
| 80 |
|
|
achieve a (even) better moderation quality and stop the complaints about |
| 81 |
|
|
moderators not being staff. Moderators and site admins do not need cvs |
| 82 |
|
|
access.</p> |
| 83 |
|
|
<p>Moderators and site admins are doing a hard job for the community as well as all |
| 84 |
|
|
the other projects do but they get no voice in the gentoo internals. Recent events |
| 85 |
|
|
such as the election of trustees or the new metastructure poll are effectively |
| 86 |
|
|
affecting the forums, so the wish to be part of the decision as an equal member |
| 87 |
|
|
is present among the moderators.</p> |
| 88 |
|
|
<p>Moderators are often a contact person between users and developers, so we |
| 89 |
|
|
should try to improve the communication between these two groups of people. As |
| 90 |
|
|
moderators are pretty much exposed to the public (forums users, but also used |
| 91 |
|
|
as contact person for requests that should go to the PR department or the |
| 92 |
|
|
trustees) they need to have some knowledge about Gentoo's internal structure |
| 93 |
|
|
as well as contact to the other developers.</p> |
| 94 |
|
|
<p>The current training process for new moderators works pretty well even though |
| 95 |
|
|
there are no official guidelines how to do it. As part of this proposal a more |
| 96 |
|
|
detailed procedure for the training process will be established to make it |
| 97 |
|
|
more reproducable. It also gives us the possibility to document the things |
| 98 |
|
|
happening already today in the current training process.</p> |
| 99 |
|
|
<p>The status of the Gentoo Forums has been undefined for quite some time. Since |
| 100 |
|
|
it is using the gentoo.org domain it should be considered an official project. |
| 101 |
|
|
People working on an official project should be developers or staff following Gentoo's |
| 102 |
|
|
general policy. At the moment the persons with direct access to the database |
| 103 |
|
|
are developers. Being moderator could be considered an improved forums rank |
| 104 |
|
|
that does not have impact on Gentoo's infrastructure, but since moderators and |
| 105 |
|
|
administrators are able to delete, move and edit posts on the forum willingly, |
| 106 |
|
|
their level of access should be considered developer like. Many users may not |
| 107 |
|
|
be aware of the difference between moderators and developers, so the actions of a |
| 108 |
|
|
moderator may represent Gentoo Linux to them anyway.</p> |
| 109 |
|
|
</div> |
| 110 |
|
|
<div class="section" id="specification"> |
| 111 |
|
|
<h1><a class="toc-backref" href="#id13" name="specification">Specification</a></h1> |
| 112 |
|
|
<p>To obtain a certain kind of quality assurance and to (create and) ensure that |
| 113 |
|
|
upcoming moderators know about the forums guidelines a document and processes |
| 114 |
|
|
will have to be created and established that the recruits need to follow. |
| 115 |
tomk |
1.6 |
This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines |
| 116 |
g2boojum |
1.1 |
as they are currently available in the moderators forum plus a FAQ that was created as |
| 117 |
|
|
a possible candidate for a forums-quiz. The guidelines and the FAQ should help the |
| 118 |
|
|
moderator to get some general information about how to moderate the forums.</p> |
| 119 |
tomk |
1.2 |
<p>Suggested procedure for becoming global moderator: Existing moderators can |
| 120 |
|
|
suggest a user to become a moderator. The ability of the new moderator to |
| 121 |
|
|
deal with people in a kind way and to detect misplaced posts, etc usually |
| 122 |
|
|
also has been reviewed by the other moderators already since they can read |
| 123 |
|
|
their previous posts and suggestions in the forums feedback threads. If they |
| 124 |
|
|
accept, they will become moderator on the forums. A bug will be filed on |
| 125 |
|
|
b.g.o containing information about the new moderator. Afterwards they must |
| 126 |
|
|
answer the staff quiz that will be revisited by devrel. The quiz then will |
| 127 |
|
|
be sent to <a class="reference" href="mailto:recruiters@g.o">recruiters@g.o</a> for revision. Becoming staff member is not |
| 128 |
|
|
optional, but mandatory.</p> |
| 129 |
g2boojum |
1.1 |
<p>The first month is supposed to be a test period, if the moderator |
| 130 |
tomk |
1.2 |
does not do anything in that time or messes up in another way, they will be |
| 131 |
|
|
restored to their old user status. The mentor(s) and everyone of the forums team |
| 132 |
|
|
are encouraged to help the new moderator if they are unsure how to deal with a |
| 133 |
g2boojum |
1.1 |
situation.</p> |
| 134 |
|
|
</div> |
| 135 |
|
|
<div class="section" id="rationale"> |
| 136 |
|
|
<h1><a class="toc-backref" href="#id14" name="rationale">Rationale</a></h1> |
| 137 |
|
|
<p>The process of aquiring new developers seems to work for the rest of Gentoo |
| 138 |
|
|
Linux quite well. A mentoring system has been chosen since new moderators were |
| 139 |
|
|
mentored unofficially by the other moderators anyway. This means more or less |
| 140 |
|
|
writing down things that have been done already. |
| 141 |
|
|
It was discussed to add a forums-specific quiz to the process of aquiring new |
| 142 |
|
|
moderators. |
| 143 |
|
|
Devrel's standing on that is that it is up to the moderators how a new moderator is |
| 144 |
|
|
chosen. Since the old process worked fine so far and some people among the moderators |
| 145 |
|
|
didn't exactly like the idea of a quiz, we chose not to make one. A document containing the |
| 146 |
|
|
questions collected for the quiz in form of a FAQ together with the moderation |
| 147 |
|
|
guidelines seems to be a more feasible approach. The new moderators are supposed to |
| 148 |
|
|
read the FAQ as well as they had to take a quiz, so they will learn the information |
| 149 |
|
|
given in this document.</p> |
| 150 |
|
|
</div> |
| 151 |
|
|
<div class="section" id="backwards-compatibility"> |
| 152 |
|
|
<h1><a class="toc-backref" href="#id15" name="backwards-compatibility">Backwards Compatibility</a></h1> |
| 153 |
|
|
<p>Moderators who are currently inactive (Bodhisattva status) should be |
| 154 |
tomk |
1.2 |
considered akin to retired developers and will have to take the staff quiz |
| 155 |
|
|
if they return to moderation activities. New moderators should have to go |
| 156 |
|
|
through the mentoring process in any case as stated above.</p> |
| 157 |
g2boojum |
1.1 |
<p>Moderators in national forums: In our internal discussion it turned out that not |
| 158 |
|
|
all moderators in the national forums are able to speak english well, which |
| 159 |
|
|
would be a requirement to become a staff member. We decided that it would |
| 160 |
|
|
counter productive to make it mandatory for them. Becoming a staff member is |
| 161 |
|
|
optional for these moderators.</p> |
| 162 |
|
|
<p>As a side effect of the discussion about the glep among the moderators |
| 163 |
|
|
as well as in discussions with other developers and devrel, it turned |
| 164 |
|
|
out that the forums have never been assigned to a toplevel project in the |
| 165 |
|
|
general organization of the Gentoo project. Forums don't really seem to fit |
| 166 |
|
|
into one of the current categories as they are related to the infrastructure |
| 167 |
|
|
and the documentation project. We suggest putting it in the other category |
| 168 |
|
|
or making a separate one for the forums.</p> |
| 169 |
|
|
</div> |
| 170 |
|
|
<div class="section" id="reference-implementation"> |
| 171 |
|
|
<h1><a class="toc-backref" href="#id16" name="reference-implementation">Reference Implementation</a></h1> |
| 172 |
|
|
<ul class="simple"> |
| 173 |
tomk |
1.6 |
<li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li> |
| 174 |
g2boojum |
1.1 |
<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li> |
| 175 |
|
|
<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li> |
| 176 |
|
|
<li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li> |
| 177 |
|
|
</ul> |
| 178 |
|
|
</div> |
| 179 |
|
|
<div class="section" id="id1"> |
| 180 |
|
|
<h1><a class="toc-backref" href="#id17" name="id1">References</a></h1> |
| 181 |
g2boojum |
1.4 |
<table class="docutils footnote" frame="void" id="id2" rules="none"> |
| 182 |
g2boojum |
1.1 |
<colgroup><col class="label" /><col /></colgroup> |
| 183 |
|
|
<tbody valign="top"> |
| 184 |
deathwing00 |
1.5 |
<tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr> |
| 185 |
g2boojum |
1.1 |
</tbody> |
| 186 |
|
|
</table> |
| 187 |
g2boojum |
1.4 |
<table class="docutils footnote" frame="void" id="id5" rules="none"> |
| 188 |
g2boojum |
1.1 |
<colgroup><col class="label" /><col /></colgroup> |
| 189 |
|
|
<tbody valign="top"> |
| 190 |
|
|
<tr><td class="label"><a class="fn-backref" href="#id6" name="id5">[2]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2</a></td></tr> |
| 191 |
|
|
</tbody> |
| 192 |
|
|
</table> |
| 193 |
g2boojum |
1.4 |
<table class="docutils footnote" frame="void" id="id7" rules="none"> |
| 194 |
g2boojum |
1.1 |
<colgroup><col class="label" /><col /></colgroup> |
| 195 |
|
|
<tbody valign="top"> |
| 196 |
|
|
<tr><td class="label"><a class="fn-backref" href="#id8" name="id7">[3]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt</a></td></tr> |
| 197 |
|
|
</tbody> |
| 198 |
|
|
</table> |
| 199 |
g2boojum |
1.4 |
<table class="docutils footnote" frame="void" id="id9" rules="none"> |
| 200 |
g2boojum |
1.1 |
<colgroup><col class="label" /><col /></colgroup> |
| 201 |
|
|
<tbody valign="top"> |
| 202 |
|
|
<tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr> |
| 203 |
|
|
</tbody> |
| 204 |
|
|
</table> |
| 205 |
|
|
</div> |
| 206 |
|
|
<div class="section" id="copyright"> |
| 207 |
|
|
<h1><a class="toc-backref" href="#id18" name="copyright">Copyright</a></h1> |
| 208 |
|
|
<p>This document has been placed in the public domain.</p> |
| 209 |
|
|
</div> |
| 210 |
g2boojum |
1.4 |
|
| 211 |
tomk |
1.2 |
</div> |
| 212 |
g2boojum |
1.4 |
<hr class="docutils footer" /> |
| 213 |
g2boojum |
1.1 |
<div class="footer"> |
| 214 |
|
|
<a class="reference" href="glep-0038.txt">View document source</a>. |
| 215 |
tomk |
1.6 |
Generated on: 2005-10-17 17:52 UTC. |
| 216 |
g2boojum |
1.1 |
Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source. |
| 217 |
|
|
</div> |
| 218 |
|
|
</body> |
| 219 |
|
|
</html> |
Parent Directory
| 
Revision Log
