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257 g2boojum 1.1 </head>
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259     <table class="navigation" cellpadding="0" cellspacing="0"
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261     <tr><td class="navicon" width="150" height="35">
262     <a href="http://www.gentoo.org/" title="Gentoo Linux Home Page">
263     <img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]"
264     border="0" width="150" height="35" /></a></td>
265     <td class="textlinks" align="left">
266     [<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>]
267 antarus 1.8 [<b><a href="http://www.gentoo.org/proj/en/glep/">GLEP Index</a></b>]
268 g2boojum 1.7 [<b><a href="http://www.gentoo.org/proj/en/glep/glep-0038.txt">GLEP Source</a></b>]
269 g2boojum 1.1 </td></tr></table>
270 g2boojum 1.4 <table class="rfc2822 docutils field-list" frame="void" rules="none">
271 g2boojum 1.1 <col class="field-name" />
272     <col class="field-body" />
273     <tbody valign="top">
274     <tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td>
275     </tr>
276     <tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td>
277     </tr>
278 g2boojum 1.7 <tr class="field"><th class="field-name">Version:</th><td class="field-body">1.5</td>
279 g2boojum 1.1 </tr>
280 g2boojum 1.7 <tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/10/17 17:53:05</a></td>
281 g2boojum 1.1 </tr>
282     <tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann &lt;christian.hartmann at email.de&gt;,
283 tomk 1.2 Wernfried Haas &lt;w.haas at xover.htu.tuwien.ac.at&gt;,
284     Tom Knight &lt;tomk at gentoo.org&gt;.</td>
285 g2boojum 1.1 </tr>
286 tomk 1.6 <tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td>
287 g2boojum 1.1 </tr>
288     <tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td>
289     </tr>
290 g2boojum 1.7 <tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td>
291 g2boojum 1.1 </tr>
292     <tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td>
293     </tr>
294 tomk 1.6 <tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td>
295 g2boojum 1.1 </tr>
296     </tbody>
297     </table>
298     <hr />
299 g2boojum 1.7 <div class="contents topic">
300     <p class="topic-title first"><a id="contents" name="contents">Contents</a></p>
301 g2boojum 1.1 <ul class="simple">
302     <li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li>
303     <li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li>
304     <li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li>
305     <li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li>
306     <li><a class="reference" href="#backwards-compatibility" id="id15" name="id15">Backwards Compatibility</a></li>
307     <li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li>
308     <li><a class="reference" href="#id1" id="id17" name="id17">References</a></li>
309     <li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li>
310     </ul>
311     </div>
312 g2boojum 1.7 <div class="section">
313     <h1><a class="toc-backref" href="#id11" id="abstract" name="abstract">Abstract</a></h1>
314 g2boojum 1.1 <p>Global moderators and site admins should also go through the mentoring process
315     and become official Gentoo staff.</p>
316     </div>
317 g2boojum 1.7 <div class="section">
318     <h1><a class="toc-backref" href="#id12" id="motivation" name="motivation">Motivation</a></h1>
319     <p>At the time of writing the forums are apart from the recruiting process and
320 g2boojum 1.1 people helping out there are not made an official part of Gentoo. This GLEP
321     aims on creating and establishing a recruitment and mentoring process for
322     moderators and site admins of forums.gentoo.org. By doing this we hopefully
323     achieve a (even) better moderation quality and stop the complaints about
324     moderators not being staff. Moderators and site admins do not need cvs
325     access.</p>
326     <p>Moderators and site admins are doing a hard job for the community as well as all
327     the other projects do but they get no voice in the gentoo internals. Recent events
328     such as the election of trustees or the new metastructure poll are effectively
329 g2boojum 1.7 affecting the forums, so the wish to be part of the decision as an equal member
330 g2boojum 1.1 is present among the moderators.</p>
331     <p>Moderators are often a contact person between users and developers, so we
332     should try to improve the communication between these two groups of people. As
333     moderators are pretty much exposed to the public (forums users, but also used
334     as contact person for requests that should go to the PR department or the
335     trustees) they need to have some knowledge about Gentoo's internal structure
336     as well as contact to the other developers.</p>
337     <p>The current training process for new moderators works pretty well even though
338     there are no official guidelines how to do it. As part of this proposal a more
339     detailed procedure for the training process will be established to make it
340     more reproducable. It also gives us the possibility to document the things
341     happening already today in the current training process.</p>
342     <p>The status of the Gentoo Forums has been undefined for quite some time. Since
343     it is using the gentoo.org domain it should be considered an official project.
344     People working on an official project should be developers or staff following Gentoo's
345     general policy. At the moment the persons with direct access to the database
346     are developers. Being moderator could be considered an improved forums rank
347     that does not have impact on Gentoo's infrastructure, but since moderators and
348     administrators are able to delete, move and edit posts on the forum willingly,
349     their level of access should be considered developer like. Many users may not
350     be aware of the difference between moderators and developers, so the actions of a
351     moderator may represent Gentoo Linux to them anyway.</p>
352     </div>
353 g2boojum 1.7 <div class="section">
354     <h1><a class="toc-backref" href="#id13" id="specification" name="specification">Specification</a></h1>
355 g2boojum 1.1 <p>To obtain a certain kind of quality assurance and to (create and) ensure that
356     upcoming moderators know about the forums guidelines a document and processes
357     will have to be created and established that the recruits need to follow.
358 g2boojum 1.7 This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines
359     as they are currently available in the moderators forum plus a FAQ that was created as
360     a possible candidate for a forums-quiz. The guidelines and the FAQ should help the
361 g2boojum 1.1 moderator to get some general information about how to moderate the forums.</p>
362 tomk 1.2 <p>Suggested procedure for becoming global moderator: Existing moderators can
363     suggest a user to become a moderator. The ability of the new moderator to
364     deal with people in a kind way and to detect misplaced posts, etc usually
365     also has been reviewed by the other moderators already since they can read
366     their previous posts and suggestions in the forums feedback threads. If they
367     accept, they will become moderator on the forums. A bug will be filed on
368     b.g.o containing information about the new moderator. Afterwards they must
369     answer the staff quiz that will be revisited by devrel. The quiz then will
370     be sent to <a class="reference" href="mailto:recruiters&#64;g.o">recruiters&#64;g.o</a> for revision. Becoming staff member is not
371     optional, but mandatory.</p>
372 g2boojum 1.1 <p>The first month is supposed to be a test period, if the moderator
373 tomk 1.2 does not do anything in that time or messes up in another way, they will be
374     restored to their old user status. The mentor(s) and everyone of the forums team
375     are encouraged to help the new moderator if they are unsure how to deal with a
376 g2boojum 1.1 situation.</p>
377     </div>
378 g2boojum 1.7 <div class="section">
379     <h1><a class="toc-backref" href="#id14" id="rationale" name="rationale">Rationale</a></h1>
380 g2boojum 1.1 <p>The process of aquiring new developers seems to work for the rest of Gentoo
381     Linux quite well. A mentoring system has been chosen since new moderators were
382     mentored unofficially by the other moderators anyway. This means more or less
383     writing down things that have been done already.
384 g2boojum 1.7 It was discussed to add a forums-specific quiz to the process of aquiring new
385     moderators.
386     Devrel's standing on that is that it is up to the moderators how a new moderator is
387 g2boojum 1.1 chosen. Since the old process worked fine so far and some people among the moderators
388 g2boojum 1.7 didn't exactly like the idea of a quiz, we chose not to make one. A document containing the
389     questions collected for the quiz in form of a FAQ together with the moderation
390     guidelines seems to be a more feasible approach. The new moderators are supposed to
391     read the FAQ as well as they had to take a quiz, so they will learn the information
392 g2boojum 1.1 given in this document.</p>
393     </div>
394 g2boojum 1.7 <div class="section">
395     <h1><a class="toc-backref" href="#id15" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1>
396 g2boojum 1.1 <p>Moderators who are currently inactive (Bodhisattva status) should be
397 tomk 1.2 considered akin to retired developers and will have to take the staff quiz
398     if they return to moderation activities. New moderators should have to go
399     through the mentoring process in any case as stated above.</p>
400 g2boojum 1.1 <p>Moderators in national forums: In our internal discussion it turned out that not
401     all moderators in the national forums are able to speak english well, which
402     would be a requirement to become a staff member. We decided that it would
403     counter productive to make it mandatory for them. Becoming a staff member is
404     optional for these moderators.</p>
405 g2boojum 1.7 <p>As a side effect of the discussion about the glep among the moderators
406 g2boojum 1.1 as well as in discussions with other developers and devrel, it turned
407 g2boojum 1.7 out that the forums have never been assigned to a toplevel project in the
408     general organization of the Gentoo project. Forums don't really seem to fit
409 g2boojum 1.1 into one of the current categories as they are related to the infrastructure
410 g2boojum 1.7 and the documentation project. We suggest putting it in the other category
411 g2boojum 1.1 or making a separate one for the forums.</p>
412     </div>
413 g2boojum 1.7 <div class="section">
414     <h1><a class="toc-backref" href="#id16" id="reference-implementation" name="reference-implementation">Reference Implementation</a></h1>
415 g2boojum 1.1 <ul class="simple">
416 tomk 1.6 <li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li>
417 g2boojum 1.1 <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&amp;chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li>
418     <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li>
419     <li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li>
420     </ul>
421     </div>
422 g2boojum 1.7 <div class="section">
423     <h1><a class="toc-backref" href="#id17" id="id1" name="id1">References</a></h1>
424 g2boojum 1.4 <table class="docutils footnote" frame="void" id="id2" rules="none">
425 g2boojum 1.1 <colgroup><col class="label" /><col /></colgroup>
426     <tbody valign="top">
427 deathwing00 1.5 <tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr>
428 g2boojum 1.1 </tbody>
429     </table>
430 g2boojum 1.4 <table class="docutils footnote" frame="void" id="id5" rules="none">
431 g2boojum 1.1 <colgroup><col class="label" /><col /></colgroup>
432     <tbody valign="top">
433     <tr><td class="label"><a class="fn-backref" href="#id6" name="id5">[2]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&amp;chap=2">http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&amp;chap=2</a></td></tr>
434     </tbody>
435     </table>
436 g2boojum 1.4 <table class="docutils footnote" frame="void" id="id7" rules="none">
437 g2boojum 1.1 <colgroup><col class="label" /><col /></colgroup>
438     <tbody valign="top">
439     <tr><td class="label"><a class="fn-backref" href="#id8" name="id7">[3]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt</a></td></tr>
440     </tbody>
441     </table>
442 g2boojum 1.4 <table class="docutils footnote" frame="void" id="id9" rules="none">
443 g2boojum 1.1 <colgroup><col class="label" /><col /></colgroup>
444     <tbody valign="top">
445     <tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr>
446     </tbody>
447     </table>
448     </div>
449 g2boojum 1.7 <div class="section">
450     <h1><a class="toc-backref" href="#id18" id="copyright" name="copyright">Copyright</a></h1>
451 g2boojum 1.1 <p>This document has been placed in the public domain.</p>
452     </div>
453 g2boojum 1.4
454 tomk 1.2 </div>
455 g2boojum 1.1 <div class="footer">
456 g2boojum 1.7 <hr class="footer" />
457 g2boojum 1.1 <a class="reference" href="glep-0038.txt">View document source</a>.
458 g2boojum 1.7 Generated on: 2006-10-10 20:23 UTC.
459 g2boojum 1.1 Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source.
460 g2boojum 1.7
461 g2boojum 1.1 </div>
462     </body>
463     </html>

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