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<meta name="generator" content="Docutils 0.4: http://docutils.sourceforge.net/" />
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<title>GLEP 38 -- Status of forum moderators in the Gentoo project</title>
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<tr><td class="navicon" width="150" height="35">
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<a href="http://www.gentoo.org/" title="Gentoo Linux Home Page">
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<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]"
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border="0" width="150" height="35" /></a></td>
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<td class="textlinks" align="left">
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[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>]
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antarus |
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[<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>]
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g2boojum |
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[<b><a href="http://www.gentoo.org/proj/en/glep/glep-0038.txt">GLEP Source</a></b>]
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</td></tr></table>
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<col class="field-body" />
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<tbody valign="top">
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<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td>
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</tr>
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<tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td>
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</tr>
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<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.5</td>
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</tr>
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<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/10/17 17:53:05</a></td>
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</tr>
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<tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann <christian.hartmann at email.de>,
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tomk |
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Wernfried Haas <w.haas at xover.htu.tuwien.ac.at>,
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Tom Knight <tomk at gentoo.org>.</td>
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g2boojum |
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</tr>
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tomk |
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<tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td>
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</tr>
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<tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td>
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</tr>
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<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td>
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</tr>
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<tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td>
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</tr>
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tomk |
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<tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td>
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</tr>
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</tbody>
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</table>
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<hr />
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<div class="contents topic">
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<p class="topic-title first"><a id="contents" name="contents">Contents</a></p>
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g2boojum |
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<ul class="simple">
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<li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li>
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<li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li>
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<li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li>
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<li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li>
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<li><a class="reference" href="#backwards-compatibility" id="id15" name="id15">Backwards Compatibility</a></li>
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<li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li>
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<li><a class="reference" href="#id1" id="id17" name="id17">References</a></li>
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<li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li>
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</ul>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id11" id="abstract" name="abstract">Abstract</a></h1>
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g2boojum |
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<p>Global moderators and site admins should also go through the mentoring process
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and become official Gentoo staff.</p>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id12" id="motivation" name="motivation">Motivation</a></h1>
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<p>At the time of writing the forums are apart from the recruiting process and
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g2boojum |
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people helping out there are not made an official part of Gentoo. This GLEP
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aims on creating and establishing a recruitment and mentoring process for
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moderators and site admins of forums.gentoo.org. By doing this we hopefully
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achieve a (even) better moderation quality and stop the complaints about
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moderators not being staff. Moderators and site admins do not need cvs
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access.</p>
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<p>Moderators and site admins are doing a hard job for the community as well as all
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the other projects do but they get no voice in the gentoo internals. Recent events
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such as the election of trustees or the new metastructure poll are effectively
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g2boojum |
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affecting the forums, so the wish to be part of the decision as an equal member
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g2boojum |
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is present among the moderators.</p>
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<p>Moderators are often a contact person between users and developers, so we
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should try to improve the communication between these two groups of people. As
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moderators are pretty much exposed to the public (forums users, but also used
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as contact person for requests that should go to the PR department or the
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trustees) they need to have some knowledge about Gentoo's internal structure
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as well as contact to the other developers.</p>
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<p>The current training process for new moderators works pretty well even though
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there are no official guidelines how to do it. As part of this proposal a more
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detailed procedure for the training process will be established to make it
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more reproducable. It also gives us the possibility to document the things
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happening already today in the current training process.</p>
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<p>The status of the Gentoo Forums has been undefined for quite some time. Since
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it is using the gentoo.org domain it should be considered an official project.
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People working on an official project should be developers or staff following Gentoo's
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general policy. At the moment the persons with direct access to the database
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are developers. Being moderator could be considered an improved forums rank
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that does not have impact on Gentoo's infrastructure, but since moderators and
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administrators are able to delete, move and edit posts on the forum willingly,
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their level of access should be considered developer like. Many users may not
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be aware of the difference between moderators and developers, so the actions of a
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moderator may represent Gentoo Linux to them anyway.</p>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id13" id="specification" name="specification">Specification</a></h1>
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g2boojum |
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<p>To obtain a certain kind of quality assurance and to (create and) ensure that
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upcoming moderators know about the forums guidelines a document and processes
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will have to be created and established that the recruits need to follow.
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g2boojum |
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This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines
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as they are currently available in the moderators forum plus a FAQ that was created as
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a possible candidate for a forums-quiz. The guidelines and the FAQ should help the
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g2boojum |
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moderator to get some general information about how to moderate the forums.</p>
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tomk |
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<p>Suggested procedure for becoming global moderator: Existing moderators can
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suggest a user to become a moderator. The ability of the new moderator to
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deal with people in a kind way and to detect misplaced posts, etc usually
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also has been reviewed by the other moderators already since they can read
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their previous posts and suggestions in the forums feedback threads. If they
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accept, they will become moderator on the forums. A bug will be filed on
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b.g.o containing information about the new moderator. Afterwards they must
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answer the staff quiz that will be revisited by devrel. The quiz then will
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be sent to <a class="reference" href="mailto:recruiters@g.o">recruiters@g.o</a> for revision. Becoming staff member is not
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optional, but mandatory.</p>
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g2boojum |
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<p>The first month is supposed to be a test period, if the moderator
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tomk |
1.2 |
does not do anything in that time or messes up in another way, they will be
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restored to their old user status. The mentor(s) and everyone of the forums team
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are encouraged to help the new moderator if they are unsure how to deal with a
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g2boojum |
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situation.</p>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id14" id="rationale" name="rationale">Rationale</a></h1>
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g2boojum |
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<p>The process of aquiring new developers seems to work for the rest of Gentoo
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Linux quite well. A mentoring system has been chosen since new moderators were
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mentored unofficially by the other moderators anyway. This means more or less
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writing down things that have been done already.
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g2boojum |
1.7 |
It was discussed to add a forums-specific quiz to the process of aquiring new
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moderators.
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Devrel's standing on that is that it is up to the moderators how a new moderator is
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g2boojum |
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chosen. Since the old process worked fine so far and some people among the moderators
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g2boojum |
1.7 |
didn't exactly like the idea of a quiz, we chose not to make one. A document containing the
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questions collected for the quiz in form of a FAQ together with the moderation
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guidelines seems to be a more feasible approach. The new moderators are supposed to
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read the FAQ as well as they had to take a quiz, so they will learn the information
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g2boojum |
1.1 |
given in this document.</p>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id15" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1>
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| 149 |
g2boojum |
1.1 |
<p>Moderators who are currently inactive (Bodhisattva status) should be
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tomk |
1.2 |
considered akin to retired developers and will have to take the staff quiz
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if they return to moderation activities. New moderators should have to go
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through the mentoring process in any case as stated above.</p>
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g2boojum |
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<p>Moderators in national forums: In our internal discussion it turned out that not
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all moderators in the national forums are able to speak english well, which
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would be a requirement to become a staff member. We decided that it would
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counter productive to make it mandatory for them. Becoming a staff member is
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optional for these moderators.</p>
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g2boojum |
1.7 |
<p>As a side effect of the discussion about the glep among the moderators
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g2boojum |
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as well as in discussions with other developers and devrel, it turned
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g2boojum |
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out that the forums have never been assigned to a toplevel project in the
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general organization of the Gentoo project. Forums don't really seem to fit
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g2boojum |
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into one of the current categories as they are related to the infrastructure
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g2boojum |
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and the documentation project. We suggest putting it in the other category
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g2boojum |
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or making a separate one for the forums.</p>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id16" id="reference-implementation" name="reference-implementation">Reference Implementation</a></h1>
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g2boojum |
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<ul class="simple">
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tomk |
1.6 |
<li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li>
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g2boojum |
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<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li>
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<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li>
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<li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li>
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</ul>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id17" id="id1" name="id1">References</a></h1>
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g2boojum |
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<table class="docutils footnote" frame="void" id="id2" rules="none">
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<colgroup><col class="label" /><col /></colgroup>
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<tbody valign="top">
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deathwing00 |
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<tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr>
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g2boojum |
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</tbody>
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</table>
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g2boojum |
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<table class="docutils footnote" frame="void" id="id5" rules="none">
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<colgroup><col class="label" /><col /></colgroup>
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<tbody valign="top">
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<tr><td class="label"><a class="fn-backref" href="#id6" name="id5">[2]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2</a></td></tr>
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</tbody>
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</table>
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g2boojum |
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<table class="docutils footnote" frame="void" id="id7" rules="none">
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g2boojum |
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<colgroup><col class="label" /><col /></colgroup>
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<tbody valign="top">
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<tr><td class="label"><a class="fn-backref" href="#id8" name="id7">[3]</a></td><td><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt</a></td></tr>
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</tbody>
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</table>
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g2boojum |
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<table class="docutils footnote" frame="void" id="id9" rules="none">
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g2boojum |
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<colgroup><col class="label" /><col /></colgroup>
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<tbody valign="top">
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<tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr>
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</tbody>
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</table>
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</div>
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g2boojum |
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<div class="section">
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<h1><a class="toc-backref" href="#id18" id="copyright" name="copyright">Copyright</a></h1>
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<p>This document has been placed in the public domain.</p>
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</div>
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tomk |
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</div>
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<div class="footer">
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<hr class="footer" />
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<a class="reference" href="glep-0038.txt">View document source</a>.
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antarus |
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Generated on: 2007-10-13 13:39 UTC.
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Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source.
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</div>
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</body>
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</html>
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Parent Directory
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Revision Log
