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12 <title>GLEP 38 -- Status of forum moderators in the Gentoo project</title> 8 <title>GLEP 38 -- Status of forum moderators in the Gentoo project</title>
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20<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]" 16<img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]"
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22<td class="textlinks" align="left"> 18<td class="textlinks" align="left">
23[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>] 19[<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>]
24[<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>] 20[<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>]
25[<b><a href="./glep-0038.txt">GLEP Source</a></b>] 21[<b><a href="http://www.gentoo.org/proj/en/glep/glep-0038.txt">GLEP Source</a></b>]
26</td></tr></table> 22</td></tr></table>
27<table class="rfc2822 docutils field-list" frame="void" rules="none"> 23<table class="rfc2822 docutils field-list" frame="void" rules="none">
28<col class="field-name" /> 24<col class="field-name" />
29<col class="field-body" /> 25<col class="field-body" />
30<tbody valign="top"> 26<tbody valign="top">
31<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td> 27<tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td>
32</tr> 28</tr>
33<tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td> 29<tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td>
34</tr> 30</tr>
35<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.3</td> 31<tr class="field"><th class="field-name">Version:</th><td class="field-body">1.5</td>
36</tr> 32</tr>
37<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/07/06 16:07:25</a></td> 33<tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/10/17 17:53:05</a></td>
38</tr> 34</tr>
39<tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann &lt;christian.hartmann at email.de&gt;, 35<tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann &lt;christian.hartmann at email.de&gt;,
40Wernfried Haas &lt;w.haas at xover.htu.tuwien.ac.at&gt;, 36Wernfried Haas &lt;w.haas at xover.htu.tuwien.ac.at&gt;,
41Tom Knight &lt;tomk at gentoo.org&gt;.</td> 37Tom Knight &lt;tomk at gentoo.org&gt;.</td>
42</tr> 38</tr>
43<tr class="field"><th class="field-name">Status:</th><td class="field-body">Accepted</td> 39<tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td>
44</tr> 40</tr>
45<tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td> 41<tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td>
46</tr> 42</tr>
47<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0012.html">text/x-rst</a></td> 43<tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td>
48</tr> 44</tr>
49<tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td> 45<tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td>
50</tr> 46</tr>
51<tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005</td> 47<tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td>
52</tr> 48</tr>
53</tbody> 49</tbody>
54</table> 50</table>
55<hr /> 51<hr />
56<div class="contents topic" id="contents"> 52<div class="contents topic">
57<p class="topic-title first"><a name="contents">Contents</a></p> 53<p class="topic-title first"><a id="contents" name="contents">Contents</a></p>
58<ul class="simple"> 54<ul class="simple">
59<li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li> 55<li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li>
60<li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li> 56<li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li>
61<li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li> 57<li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li>
62<li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li> 58<li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li>
… …
64<li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li> 60<li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li>
65<li><a class="reference" href="#id1" id="id17" name="id17">References</a></li> 61<li><a class="reference" href="#id1" id="id17" name="id17">References</a></li>
66<li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li> 62<li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li>
67</ul> 63</ul>
68</div> 64</div>
69<div class="section" id="abstract"> 65<div class="section">
70<h1><a class="toc-backref" href="#id11" name="abstract">Abstract</a></h1> 66<h1><a class="toc-backref" href="#id11" id="abstract" name="abstract">Abstract</a></h1>
71<p>Global moderators and site admins should also go through the mentoring process 67<p>Global moderators and site admins should also go through the mentoring process
72and become official Gentoo staff.</p> 68and become official Gentoo staff.</p>
73</div> 69</div>
74<div class="section" id="motivation"> 70<div class="section">
75<h1><a class="toc-backref" href="#id12" name="motivation">Motivation</a></h1> 71<h1><a class="toc-backref" href="#id12" id="motivation" name="motivation">Motivation</a></h1>
76<p>At the time of writing the forums are apart from the recruiting process and 72<p>At the time of writing the forums are apart from the recruiting process and
77people helping out there are not made an official part of Gentoo. This GLEP 73people helping out there are not made an official part of Gentoo. This GLEP
78aims on creating and establishing a recruitment and mentoring process for 74aims on creating and establishing a recruitment and mentoring process for
79moderators and site admins of forums.gentoo.org. By doing this we hopefully 75moderators and site admins of forums.gentoo.org. By doing this we hopefully
80achieve a (even) better moderation quality and stop the complaints about 76achieve a (even) better moderation quality and stop the complaints about
81moderators not being staff. Moderators and site admins do not need cvs 77moderators not being staff. Moderators and site admins do not need cvs
82access.</p> 78access.</p>
83<p>Moderators and site admins are doing a hard job for the community as well as all 79<p>Moderators and site admins are doing a hard job for the community as well as all
84the other projects do but they get no voice in the gentoo internals. Recent events 80the other projects do but they get no voice in the gentoo internals. Recent events
85such as the election of trustees or the new metastructure poll are effectively 81such as the election of trustees or the new metastructure poll are effectively
86affecting the forums, so the wish to be part of the decision as an equal member 82affecting the forums, so the wish to be part of the decision as an equal member
87is present among the moderators.</p> 83is present among the moderators.</p>
88<p>Moderators are often a contact person between users and developers, so we 84<p>Moderators are often a contact person between users and developers, so we
89should try to improve the communication between these two groups of people. As 85should try to improve the communication between these two groups of people. As
90moderators are pretty much exposed to the public (forums users, but also used 86moderators are pretty much exposed to the public (forums users, but also used
91as contact person for requests that should go to the PR department or the 87as contact person for requests that should go to the PR department or the
… …
105administrators are able to delete, move and edit posts on the forum willingly, 101administrators are able to delete, move and edit posts on the forum willingly,
106their level of access should be considered developer like. Many users may not 102their level of access should be considered developer like. Many users may not
107be aware of the difference between moderators and developers, so the actions of a 103be aware of the difference between moderators and developers, so the actions of a
108moderator may represent Gentoo Linux to them anyway.</p> 104moderator may represent Gentoo Linux to them anyway.</p>
109</div> 105</div>
110<div class="section" id="specification"> 106<div class="section">
111<h1><a class="toc-backref" href="#id13" name="specification">Specification</a></h1> 107<h1><a class="toc-backref" href="#id13" id="specification" name="specification">Specification</a></h1>
112<p>To obtain a certain kind of quality assurance and to (create and) ensure that 108<p>To obtain a certain kind of quality assurance and to (create and) ensure that
113upcoming moderators know about the forums guidelines a document and processes 109upcoming moderators know about the forums guidelines a document and processes
114will have to be created and established that the recruits need to follow. 110will have to be created and established that the recruits need to follow.
115This document (called <a class="reference" href="http://curtis119.no-ip.org/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines 111This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines
116as they are currently available in the moderators forum plus a FAQ that was created as 112as they are currently available in the moderators forum plus a FAQ that was created as
117a possible candidate for a forums-quiz. The guidelines and the FAQ should help the 113a possible candidate for a forums-quiz. The guidelines and the FAQ should help the
118moderator to get some general information about how to moderate the forums.</p> 114moderator to get some general information about how to moderate the forums.</p>
119<p>Suggested procedure for becoming global moderator: Existing moderators can 115<p>Suggested procedure for becoming global moderator: Existing moderators can
120suggest a user to become a moderator. The ability of the new moderator to 116suggest a user to become a moderator. The ability of the new moderator to
121deal with people in a kind way and to detect misplaced posts, etc usually 117deal with people in a kind way and to detect misplaced posts, etc usually
122also has been reviewed by the other moderators already since they can read 118also has been reviewed by the other moderators already since they can read
… …
130does not do anything in that time or messes up in another way, they will be 126does not do anything in that time or messes up in another way, they will be
131restored to their old user status. The mentor(s) and everyone of the forums team 127restored to their old user status. The mentor(s) and everyone of the forums team
132are encouraged to help the new moderator if they are unsure how to deal with a 128are encouraged to help the new moderator if they are unsure how to deal with a
133situation.</p> 129situation.</p>
134</div> 130</div>
135<div class="section" id="rationale"> 131<div class="section">
136<h1><a class="toc-backref" href="#id14" name="rationale">Rationale</a></h1> 132<h1><a class="toc-backref" href="#id14" id="rationale" name="rationale">Rationale</a></h1>
137<p>The process of aquiring new developers seems to work for the rest of Gentoo 133<p>The process of aquiring new developers seems to work for the rest of Gentoo
138Linux quite well. A mentoring system has been chosen since new moderators were 134Linux quite well. A mentoring system has been chosen since new moderators were
139mentored unofficially by the other moderators anyway. This means more or less 135mentored unofficially by the other moderators anyway. This means more or less
140writing down things that have been done already. 136writing down things that have been done already.
141It was discussed to add a forums-specific quiz to the process of aquiring new 137It was discussed to add a forums-specific quiz to the process of aquiring new
142moderators. 138moderators.
143Devrel's standing on that is that it is up to the moderators how a new moderator is 139Devrel's standing on that is that it is up to the moderators how a new moderator is
144chosen. Since the old process worked fine so far and some people among the moderators 140chosen. Since the old process worked fine so far and some people among the moderators
145didn't exactly like the idea of a quiz, we chose not to make one. A document containing the 141didn't exactly like the idea of a quiz, we chose not to make one. A document containing the
146questions collected for the quiz in form of a FAQ together with the moderation 142questions collected for the quiz in form of a FAQ together with the moderation
147guidelines seems to be a more feasible approach. The new moderators are supposed to 143guidelines seems to be a more feasible approach. The new moderators are supposed to
148read the FAQ as well as they had to take a quiz, so they will learn the information 144read the FAQ as well as they had to take a quiz, so they will learn the information
149given in this document.</p> 145given in this document.</p>
150</div> 146</div>
151<div class="section" id="backwards-compatibility"> 147<div class="section">
152<h1><a class="toc-backref" href="#id15" name="backwards-compatibility">Backwards Compatibility</a></h1> 148<h1><a class="toc-backref" href="#id15" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1>
153<p>Moderators who are currently inactive (Bodhisattva status) should be 149<p>Moderators who are currently inactive (Bodhisattva status) should be
154considered akin to retired developers and will have to take the staff quiz 150considered akin to retired developers and will have to take the staff quiz
155if they return to moderation activities. New moderators should have to go 151if they return to moderation activities. New moderators should have to go
156through the mentoring process in any case as stated above.</p> 152through the mentoring process in any case as stated above.</p>
157<p>Moderators in national forums: In our internal discussion it turned out that not 153<p>Moderators in national forums: In our internal discussion it turned out that not
158all moderators in the national forums are able to speak english well, which 154all moderators in the national forums are able to speak english well, which
159would be a requirement to become a staff member. We decided that it would 155would be a requirement to become a staff member. We decided that it would
160counter productive to make it mandatory for them. Becoming a staff member is 156counter productive to make it mandatory for them. Becoming a staff member is
161optional for these moderators.</p> 157optional for these moderators.</p>
162<p>As a side effect of the discussion about the glep among the moderators 158<p>As a side effect of the discussion about the glep among the moderators
163as well as in discussions with other developers and devrel, it turned 159as well as in discussions with other developers and devrel, it turned
164out that the forums have never been assigned to a toplevel project in the 160out that the forums have never been assigned to a toplevel project in the
165general organization of the Gentoo project. Forums don't really seem to fit 161general organization of the Gentoo project. Forums don't really seem to fit
166into one of the current categories as they are related to the infrastructure 162into one of the current categories as they are related to the infrastructure
167and the documentation project. We suggest putting it in the other category 163and the documentation project. We suggest putting it in the other category
168or making a separate one for the forums.</p> 164or making a separate one for the forums.</p>
169</div> 165</div>
170<div class="section" id="reference-implementation"> 166<div class="section">
171<h1><a class="toc-backref" href="#id16" name="reference-implementation">Reference Implementation</a></h1> 167<h1><a class="toc-backref" href="#id16" id="reference-implementation" name="reference-implementation">Reference Implementation</a></h1>
172<ul class="simple"> 168<ul class="simple">
173<li><a class="reference" href="http://curtis119.no-ip.org/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li> 169<li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li>
174<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&amp;chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li> 170<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&amp;chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li>
175<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li> 171<li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li>
176<li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li> 172<li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li>
177</ul> 173</ul>
178</div> 174</div>
179<div class="section" id="id1"> 175<div class="section">
180<h1><a class="toc-backref" href="#id17" name="id1">References</a></h1> 176<h1><a class="toc-backref" href="#id17" id="id1" name="id1">References</a></h1>
181<table class="docutils footnote" frame="void" id="id2" rules="none"> 177<table class="docutils footnote" frame="void" id="id2" rules="none">
182<colgroup><col class="label" /><col /></colgroup> 178<colgroup><col class="label" /><col /></colgroup>
183<tbody valign="top"> 179<tbody valign="top">
184<tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr> 180<tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr>
185</tbody> 181</tbody>
… …
201<tbody valign="top"> 197<tbody valign="top">
202<tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr> 198<tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr>
203</tbody> 199</tbody>
204</table> 200</table>
205</div> 201</div>
206<div class="section" id="copyright"> 202<div class="section">
207<h1><a class="toc-backref" href="#id18" name="copyright">Copyright</a></h1> 203<h1><a class="toc-backref" href="#id18" id="copyright" name="copyright">Copyright</a></h1>
208<p>This document has been placed in the public domain.</p> 204<p>This document has been placed in the public domain.</p>
209</div> 205</div>
210 206
211</div> 207</div>
212<hr class="docutils footer" />
213<div class="footer"> 208<div class="footer">
209<hr class="footer" />
214<a class="reference" href="glep-0038.txt">View document source</a>. 210<a class="reference" href="glep-0038.txt">View document source</a>.
215Generated on: 2005-07-06 16:07 UTC. 211Generated on: 2007-10-13 13:39 UTC.
216Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source. 212Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source.
213
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218</body> 215</body>
219</html> 216</html>
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