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| 6 | PEP, see http://www.python.org/peps/pep-0001.html for instructions and links |
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| 14 | </head> |
257 | </head> |
| 15 | <body bgcolor="white"> |
258 | <body bgcolor="white"> |
| 16 | <table class="navigation" cellpadding="0" cellspacing="0" |
259 | <table class="navigation" cellpadding="0" cellspacing="0" |
| 17 | width="100%" border="0"> |
260 | width="100%" border="0"> |
| 18 | <tr><td class="navicon" width="150" height="35"> |
261 | <tr><td class="navicon" width="150" height="35"> |
| 19 | <a href="http://www.gentoo.org/" title="Gentoo Linux Home Page"> |
262 | <a href="http://www.gentoo.org/" title="Gentoo Linux Home Page"> |
| 20 | <img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]" |
263 | <img src="http://www.gentoo.org/images/gentoo-new.gif" alt="[Gentoo]" |
| 21 | border="0" width="150" height="35" /></a></td> |
264 | border="0" width="150" height="35" /></a></td> |
| 22 | <td class="textlinks" align="left"> |
265 | <td class="textlinks" align="left"> |
| 23 | [<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>] |
266 | [<b><a href="http://www.gentoo.org/">Gentoo Linux Home</a></b>] |
| 24 | [<b><a href="http://www.gentoo.org/proj/en/glep">GLEP Index</a></b>] |
267 | [<b><a href="http://www.gentoo.org/proj/en/glep/">GLEP Index</a></b>] |
| 25 | [<b><a href="./glep-0038.txt">GLEP Source</a></b>] |
268 | [<b><a href="http://www.gentoo.org/proj/en/glep/glep-0038.txt">GLEP Source</a></b>] |
| 26 | </td></tr></table> |
269 | </td></tr></table> |
| 27 | <table class="rfc2822 docutils field-list" frame="void" rules="none"> |
270 | <table class="rfc2822 docutils field-list" frame="void" rules="none"> |
| 28 | <col class="field-name" /> |
271 | <col class="field-name" /> |
| 29 | <col class="field-body" /> |
272 | <col class="field-body" /> |
| 30 | <tbody valign="top"> |
273 | <tbody valign="top"> |
| 31 | <tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td> |
274 | <tr class="field"><th class="field-name">GLEP:</th><td class="field-body">38</td> |
| 32 | </tr> |
275 | </tr> |
| 33 | <tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td> |
276 | <tr class="field"><th class="field-name">Title:</th><td class="field-body">Status of forum moderators in the Gentoo project</td> |
| 34 | </tr> |
277 | </tr> |
| 35 | <tr class="field"><th class="field-name">Version:</th><td class="field-body">1.4</td> |
278 | <tr class="field"><th class="field-name">Version:</th><td class="field-body">1.5</td> |
| 36 | </tr> |
279 | </tr> |
| 37 | <tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/09/13 10:54:28</a></td> |
280 | <tr class="field"><th class="field-name">Last-Modified:</th><td class="field-body"><a class="reference" href="http://www.gentoo.org/cgi-bin/viewcvs.cgi/xml/htdocs/proj/en/glep/glep-0038.txt?cvsroot=gentoo">2005/10/17 17:53:05</a></td> |
| 38 | </tr> |
281 | </tr> |
| 39 | <tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann <christian.hartmann at email.de>, |
282 | <tr class="field"><th class="field-name">Author:</th><td class="field-body">Christian Hartmann <christian.hartmann at email.de>, |
| 40 | Wernfried Haas <w.haas at xover.htu.tuwien.ac.at>, |
283 | Wernfried Haas <w.haas at xover.htu.tuwien.ac.at>, |
| 41 | Tom Knight <tomk at gentoo.org>.</td> |
284 | Tom Knight <tomk at gentoo.org>.</td> |
| 42 | </tr> |
285 | </tr> |
| 43 | <tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td> |
286 | <tr class="field"><th class="field-name">Status:</th><td class="field-body">Final</td> |
| 44 | </tr> |
287 | </tr> |
| 45 | <tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td> |
288 | <tr class="field"><th class="field-name">Type:</th><td class="field-body">Informational</td> |
| 46 | </tr> |
289 | </tr> |
| 47 | <tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0012.html">text/x-rst</a></td> |
290 | <tr class="field"><th class="field-name">Content-Type:</th><td class="field-body"><a class="reference" href="glep-0002.html">text/x-rst</a></td> |
| 48 | </tr> |
291 | </tr> |
| 49 | <tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td> |
292 | <tr class="field"><th class="field-name">Created:</th><td class="field-body">06-May-2005</td> |
| 50 | </tr> |
293 | </tr> |
| 51 | <tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td> |
294 | <tr class="field"><th class="field-name">Post-History:</th><td class="field-body">17-Jun-2005, 28-Jun-2005, 17-Oct-2005</td> |
| 52 | </tr> |
295 | </tr> |
| 53 | </tbody> |
296 | </tbody> |
| 54 | </table> |
297 | </table> |
| 55 | <hr /> |
298 | <hr /> |
| 56 | <div class="contents topic" id="contents"> |
299 | <div class="contents topic"> |
| 57 | <p class="topic-title first"><a name="contents">Contents</a></p> |
300 | <p class="topic-title first"><a id="contents" name="contents">Contents</a></p> |
| 58 | <ul class="simple"> |
301 | <ul class="simple"> |
| 59 | <li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li> |
302 | <li><a class="reference" href="#abstract" id="id11" name="id11">Abstract</a></li> |
| 60 | <li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li> |
303 | <li><a class="reference" href="#motivation" id="id12" name="id12">Motivation</a></li> |
| 61 | <li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li> |
304 | <li><a class="reference" href="#specification" id="id13" name="id13">Specification</a></li> |
| 62 | <li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li> |
305 | <li><a class="reference" href="#rationale" id="id14" name="id14">Rationale</a></li> |
| … | |
… | |
| 64 | <li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li> |
307 | <li><a class="reference" href="#reference-implementation" id="id16" name="id16">Reference Implementation</a></li> |
| 65 | <li><a class="reference" href="#id1" id="id17" name="id17">References</a></li> |
308 | <li><a class="reference" href="#id1" id="id17" name="id17">References</a></li> |
| 66 | <li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li> |
309 | <li><a class="reference" href="#copyright" id="id18" name="id18">Copyright</a></li> |
| 67 | </ul> |
310 | </ul> |
| 68 | </div> |
311 | </div> |
| 69 | <div class="section" id="abstract"> |
312 | <div class="section"> |
| 70 | <h1><a class="toc-backref" href="#id11" name="abstract">Abstract</a></h1> |
313 | <h1><a class="toc-backref" href="#id11" id="abstract" name="abstract">Abstract</a></h1> |
| 71 | <p>Global moderators and site admins should also go through the mentoring process |
314 | <p>Global moderators and site admins should also go through the mentoring process |
| 72 | and become official Gentoo staff.</p> |
315 | and become official Gentoo staff.</p> |
| 73 | </div> |
316 | </div> |
| 74 | <div class="section" id="motivation"> |
317 | <div class="section"> |
| 75 | <h1><a class="toc-backref" href="#id12" name="motivation">Motivation</a></h1> |
318 | <h1><a class="toc-backref" href="#id12" id="motivation" name="motivation">Motivation</a></h1> |
| 76 | <p>At the time of writing the forums are apart from the recruiting process and |
319 | <p>At the time of writing the forums are apart from the recruiting process and |
| 77 | people helping out there are not made an official part of Gentoo. This GLEP |
320 | people helping out there are not made an official part of Gentoo. This GLEP |
| 78 | aims on creating and establishing a recruitment and mentoring process for |
321 | aims on creating and establishing a recruitment and mentoring process for |
| 79 | moderators and site admins of forums.gentoo.org. By doing this we hopefully |
322 | moderators and site admins of forums.gentoo.org. By doing this we hopefully |
| 80 | achieve a (even) better moderation quality and stop the complaints about |
323 | achieve a (even) better moderation quality and stop the complaints about |
| 81 | moderators not being staff. Moderators and site admins do not need cvs |
324 | moderators not being staff. Moderators and site admins do not need cvs |
| 82 | access.</p> |
325 | access.</p> |
| 83 | <p>Moderators and site admins are doing a hard job for the community as well as all |
326 | <p>Moderators and site admins are doing a hard job for the community as well as all |
| 84 | the other projects do but they get no voice in the gentoo internals. Recent events |
327 | the other projects do but they get no voice in the gentoo internals. Recent events |
| 85 | such as the election of trustees or the new metastructure poll are effectively |
328 | such as the election of trustees or the new metastructure poll are effectively |
| 86 | affecting the forums, so the wish to be part of the decision as an equal member |
329 | affecting the forums, so the wish to be part of the decision as an equal member |
| 87 | is present among the moderators.</p> |
330 | is present among the moderators.</p> |
| 88 | <p>Moderators are often a contact person between users and developers, so we |
331 | <p>Moderators are often a contact person between users and developers, so we |
| 89 | should try to improve the communication between these two groups of people. As |
332 | should try to improve the communication between these two groups of people. As |
| 90 | moderators are pretty much exposed to the public (forums users, but also used |
333 | moderators are pretty much exposed to the public (forums users, but also used |
| 91 | as contact person for requests that should go to the PR department or the |
334 | as contact person for requests that should go to the PR department or the |
| … | |
… | |
| 105 | administrators are able to delete, move and edit posts on the forum willingly, |
348 | administrators are able to delete, move and edit posts on the forum willingly, |
| 106 | their level of access should be considered developer like. Many users may not |
349 | their level of access should be considered developer like. Many users may not |
| 107 | be aware of the difference between moderators and developers, so the actions of a |
350 | be aware of the difference between moderators and developers, so the actions of a |
| 108 | moderator may represent Gentoo Linux to them anyway.</p> |
351 | moderator may represent Gentoo Linux to them anyway.</p> |
| 109 | </div> |
352 | </div> |
| 110 | <div class="section" id="specification"> |
353 | <div class="section"> |
| 111 | <h1><a class="toc-backref" href="#id13" name="specification">Specification</a></h1> |
354 | <h1><a class="toc-backref" href="#id13" id="specification" name="specification">Specification</a></h1> |
| 112 | <p>To obtain a certain kind of quality assurance and to (create and) ensure that |
355 | <p>To obtain a certain kind of quality assurance and to (create and) ensure that |
| 113 | upcoming moderators know about the forums guidelines a document and processes |
356 | upcoming moderators know about the forums guidelines a document and processes |
| 114 | will have to be created and established that the recruits need to follow. |
357 | will have to be created and established that the recruits need to follow. |
| 115 | This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines |
358 | This document (called <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id3" name="id3">[1]</a>) will include the moderation guidelines |
| 116 | as they are currently available in the moderators forum plus a FAQ that was created as |
359 | as they are currently available in the moderators forum plus a FAQ that was created as |
| 117 | a possible candidate for a forums-quiz. The guidelines and the FAQ should help the |
360 | a possible candidate for a forums-quiz. The guidelines and the FAQ should help the |
| 118 | moderator to get some general information about how to moderate the forums.</p> |
361 | moderator to get some general information about how to moderate the forums.</p> |
| 119 | <p>Suggested procedure for becoming global moderator: Existing moderators can |
362 | <p>Suggested procedure for becoming global moderator: Existing moderators can |
| 120 | suggest a user to become a moderator. The ability of the new moderator to |
363 | suggest a user to become a moderator. The ability of the new moderator to |
| 121 | deal with people in a kind way and to detect misplaced posts, etc usually |
364 | deal with people in a kind way and to detect misplaced posts, etc usually |
| 122 | also has been reviewed by the other moderators already since they can read |
365 | also has been reviewed by the other moderators already since they can read |
| … | |
… | |
| 130 | does not do anything in that time or messes up in another way, they will be |
373 | does not do anything in that time or messes up in another way, they will be |
| 131 | restored to their old user status. The mentor(s) and everyone of the forums team |
374 | restored to their old user status. The mentor(s) and everyone of the forums team |
| 132 | are encouraged to help the new moderator if they are unsure how to deal with a |
375 | are encouraged to help the new moderator if they are unsure how to deal with a |
| 133 | situation.</p> |
376 | situation.</p> |
| 134 | </div> |
377 | </div> |
| 135 | <div class="section" id="rationale"> |
378 | <div class="section"> |
| 136 | <h1><a class="toc-backref" href="#id14" name="rationale">Rationale</a></h1> |
379 | <h1><a class="toc-backref" href="#id14" id="rationale" name="rationale">Rationale</a></h1> |
| 137 | <p>The process of aquiring new developers seems to work for the rest of Gentoo |
380 | <p>The process of aquiring new developers seems to work for the rest of Gentoo |
| 138 | Linux quite well. A mentoring system has been chosen since new moderators were |
381 | Linux quite well. A mentoring system has been chosen since new moderators were |
| 139 | mentored unofficially by the other moderators anyway. This means more or less |
382 | mentored unofficially by the other moderators anyway. This means more or less |
| 140 | writing down things that have been done already. |
383 | writing down things that have been done already. |
| 141 | It was discussed to add a forums-specific quiz to the process of aquiring new |
384 | It was discussed to add a forums-specific quiz to the process of aquiring new |
| 142 | moderators. |
385 | moderators. |
| 143 | Devrel's standing on that is that it is up to the moderators how a new moderator is |
386 | Devrel's standing on that is that it is up to the moderators how a new moderator is |
| 144 | chosen. Since the old process worked fine so far and some people among the moderators |
387 | chosen. Since the old process worked fine so far and some people among the moderators |
| 145 | didn't exactly like the idea of a quiz, we chose not to make one. A document containing the |
388 | didn't exactly like the idea of a quiz, we chose not to make one. A document containing the |
| 146 | questions collected for the quiz in form of a FAQ together with the moderation |
389 | questions collected for the quiz in form of a FAQ together with the moderation |
| 147 | guidelines seems to be a more feasible approach. The new moderators are supposed to |
390 | guidelines seems to be a more feasible approach. The new moderators are supposed to |
| 148 | read the FAQ as well as they had to take a quiz, so they will learn the information |
391 | read the FAQ as well as they had to take a quiz, so they will learn the information |
| 149 | given in this document.</p> |
392 | given in this document.</p> |
| 150 | </div> |
393 | </div> |
| 151 | <div class="section" id="backwards-compatibility"> |
394 | <div class="section"> |
| 152 | <h1><a class="toc-backref" href="#id15" name="backwards-compatibility">Backwards Compatibility</a></h1> |
395 | <h1><a class="toc-backref" href="#id15" id="backwards-compatibility" name="backwards-compatibility">Backwards Compatibility</a></h1> |
| 153 | <p>Moderators who are currently inactive (Bodhisattva status) should be |
396 | <p>Moderators who are currently inactive (Bodhisattva status) should be |
| 154 | considered akin to retired developers and will have to take the staff quiz |
397 | considered akin to retired developers and will have to take the staff quiz |
| 155 | if they return to moderation activities. New moderators should have to go |
398 | if they return to moderation activities. New moderators should have to go |
| 156 | through the mentoring process in any case as stated above.</p> |
399 | through the mentoring process in any case as stated above.</p> |
| 157 | <p>Moderators in national forums: In our internal discussion it turned out that not |
400 | <p>Moderators in national forums: In our internal discussion it turned out that not |
| 158 | all moderators in the national forums are able to speak english well, which |
401 | all moderators in the national forums are able to speak english well, which |
| 159 | would be a requirement to become a staff member. We decided that it would |
402 | would be a requirement to become a staff member. We decided that it would |
| 160 | counter productive to make it mandatory for them. Becoming a staff member is |
403 | counter productive to make it mandatory for them. Becoming a staff member is |
| 161 | optional for these moderators.</p> |
404 | optional for these moderators.</p> |
| 162 | <p>As a side effect of the discussion about the glep among the moderators |
405 | <p>As a side effect of the discussion about the glep among the moderators |
| 163 | as well as in discussions with other developers and devrel, it turned |
406 | as well as in discussions with other developers and devrel, it turned |
| 164 | out that the forums have never been assigned to a toplevel project in the |
407 | out that the forums have never been assigned to a toplevel project in the |
| 165 | general organization of the Gentoo project. Forums don't really seem to fit |
408 | general organization of the Gentoo project. Forums don't really seem to fit |
| 166 | into one of the current categories as they are related to the infrastructure |
409 | into one of the current categories as they are related to the infrastructure |
| 167 | and the documentation project. We suggest putting it in the other category |
410 | and the documentation project. We suggest putting it in the other category |
| 168 | or making a separate one for the forums.</p> |
411 | or making a separate one for the forums.</p> |
| 169 | </div> |
412 | </div> |
| 170 | <div class="section" id="reference-implementation"> |
413 | <div class="section"> |
| 171 | <h1><a class="toc-backref" href="#id16" name="reference-implementation">Reference Implementation</a></h1> |
414 | <h1><a class="toc-backref" href="#id16" id="reference-implementation" name="reference-implementation">Reference Implementation</a></h1> |
| 172 | <ul class="simple"> |
415 | <ul class="simple"> |
| 173 | <li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li> |
416 | <li><a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">Moderators handbook/FAQ</a> <a class="footnote-reference" href="#id2" id="id4" name="id4">[1]</a></li> |
| 174 | <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li> |
417 | <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/handbook/handbook.xml?part=1&chap=2">Becoming a developer</a> <a class="footnote-reference" href="#id5" id="id6" name="id6">[2]</a></li> |
| 175 | <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li> |
418 | <li><a class="reference" href="http://www.gentoo.org/proj/en/devrel/quiz/staff-quiz.txt">Staff quiz</a> <a class="footnote-reference" href="#id7" id="id8" name="id8">[3]</a></li> |
| 176 | <li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li> |
419 | <li><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">Thread on gentoo-dev</a> <a class="footnote-reference" href="#id9" id="id10" name="id10">[4]</a></li> |
| 177 | </ul> |
420 | </ul> |
| 178 | </div> |
421 | </div> |
| 179 | <div class="section" id="id1"> |
422 | <div class="section"> |
| 180 | <h1><a class="toc-backref" href="#id17" name="id1">References</a></h1> |
423 | <h1><a class="toc-backref" href="#id17" id="id1" name="id1">References</a></h1> |
| 181 | <table class="docutils footnote" frame="void" id="id2" rules="none"> |
424 | <table class="docutils footnote" frame="void" id="id2" rules="none"> |
| 182 | <colgroup><col class="label" /><col /></colgroup> |
425 | <colgroup><col class="label" /><col /></colgroup> |
| 183 | <tbody valign="top"> |
426 | <tbody valign="top"> |
| 184 | <tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr> |
427 | <tr><td class="label"><a name="id2">[1]</a></td><td><em>(<a class="fn-backref" href="#id3">1</a>, <a class="fn-backref" href="#id4">2</a>)</em> <a class="reference" href="http://www.gentoo.org/proj/en/forums/forum-guide.xml">http://www.gentoo.org/proj/en/forums/forum-guide.xml</a></td></tr> |
| 185 | </tbody> |
428 | </tbody> |
| … | |
… | |
| 201 | <tbody valign="top"> |
444 | <tbody valign="top"> |
| 202 | <tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr> |
445 | <tr><td class="label"><a class="fn-backref" href="#id10" name="id9">[4]</a></td><td><a class="reference" href="http://thread.gmane.org/gmane.linux.gentoo.devel/28985">http://thread.gmane.org/gmane.linux.gentoo.devel/28985</a></td></tr> |
| 203 | </tbody> |
446 | </tbody> |
| 204 | </table> |
447 | </table> |
| 205 | </div> |
448 | </div> |
| 206 | <div class="section" id="copyright"> |
449 | <div class="section"> |
| 207 | <h1><a class="toc-backref" href="#id18" name="copyright">Copyright</a></h1> |
450 | <h1><a class="toc-backref" href="#id18" id="copyright" name="copyright">Copyright</a></h1> |
| 208 | <p>This document has been placed in the public domain.</p> |
451 | <p>This document has been placed in the public domain.</p> |
| 209 | </div> |
452 | </div> |
| 210 | |
453 | |
| 211 | </div> |
454 | </div> |
| 212 | <hr class="docutils footer" /> |
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| 213 | <div class="footer"> |
455 | <div class="footer"> |
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456 | <hr class="footer" /> |
| 214 | <a class="reference" href="glep-0038.txt">View document source</a>. |
457 | <a class="reference" href="glep-0038.txt">View document source</a>. |
| 215 | Generated on: 2005-10-17 17:52 UTC. |
458 | Generated on: 2006-10-10 20:23 UTC. |
| 216 | Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source. |
459 | Generated by <a class="reference" href="http://docutils.sourceforge.net/">Docutils</a> from <a class="reference" href="http://docutils.sourceforge.net/rst.html">reStructuredText</a> source. |
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460 | |
| 217 | </div> |
461 | </div> |
| 218 | </body> |
462 | </body> |
| 219 | </html> |
463 | </html> |
| 220 | |
464 | |